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Frequently Asked Questions

We’re here to assist you. Browse through some of our frequently asked questions (FAQ) for quick answers.

Absolutely! We encourage you to message coaches at any time by clicking the “Message Me” button on the coach’s profile page. Your message will be sent to the coach, and his or her response will be sent back to you – for your privacy, your direct contact info will not be shared with the coach until you decide to book sessions.

When you book training through Coachable, we hold your payment and only transfer funds to the coach after each session occurs. This allows us to provide a 100% money back guarantee (our Good-Fit Guarantee) in case you’re not satisfied with your first session for any reason