It is now your obligation to reach out to your client. We have emailed you their phone number and email address so that you are able to get in touch.

Your next move will be to arrange the date, time and location of your training session. After that has been determined you can schedule the session from the "Training Sessions" tab of your dashboard. It is important to schedule sessions using our scheduling tool for a number of reasons.

1. It greatly reduces the possibility of any miscommunication. It will be clear to everyone when and where the sessions are taking place.

2. We can automatically send you and your client a reminder leading up to an upcoming session if you schedule your sessions through your dashboard.

3. If your client is a no show, we'll have a record of when the session was supposed to take place and you can take advantage of our cancellation policy.

4. It allows for the best customer service. If we have a record of the session and your client has any issues or questions it helps us out immensely.

We also advise that you discuss your athlete's goals and expectations with them prior to the first session taking place. Alternatively, you may want to set aside some time at the beginning of the first session to go over this.

Please message your client to let them know why you have declined their request.

Please send your client feedback on their session so they can get the most out of your training. What did they do great? Where can they improve? What can they expect from your next training session?

And of course - let's get you paid. Coachable will issue your payment 48 hours after you mark each session complete; the payment will then arrive in your bank account 1-2 business days after payment is issued

You can reschedule any time by changing the date, time or location and clicking the "reschedule" button